FAQs

The Children’s Museum of Cleveland: FAQs (Frequently Asked Questions)

  • What are your hours?

We are open Daily 10:00 A.M. to 4:45 P.M. at our University Circle location.

  • What does admission cost?

Admission for children and adults is $8.00 per person with infants 11 months and under free.

  • What are your recommended ages?

The Children’s Museum of Cleveland (CMC) is tailored for children ages birth through age 8, with a special emphasis on birth to age 5.

  • Why do adults have to pay?

CMC a great place for educational family fun! Adults are strongly encouraged to engage in the Museum’s learning experience so that children can see that learning is possible no matter what the age. Since it is classified as a family oriented attraction, adults entering the Museum pay admission as well.

  • Where can I park?

General and handicapped parking is available adjacent to our building and is free of charge. (A fee may be charged for special events.)

  • When is the best time to visit?

Visiting anytime will guarantee educational fun. Generally for a quieter experience, visits during the week after 1:00 pm Monday through Friday are best. Weekends can be busy, as are weekday mornings when the Museum may also host school group visits. If you are concerned about sharing your experience with groups, please call ahead and inquire as to the number of groups scheduled. 

  • Available Discounts:

AAA:  $1.00 off person, up to four people

Senior: (ages 65+) $1.00 off per person

Military: $2.00 off per immediate family member for active and retired military families

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  • Can children visit without adults?

No, for everyone’s safety all children must be accompanied by an adult. The children must remain under adult supervision the entire duration of the visit.

  • Can adults visit without a child?

All adults must be accompanied by a child. This policy is to ensure the protection of all children and fosters a safe family environment.

  • What can my family do at CMC?

We have three permanent exhibits that include:  Splish! Splash! exploring the world of water and weather Bridges to Our Community, a miniature Cleveland designed for interactive, imaginary role-play including a 2-story house and replica Rainbow Babies & Children’s Hospital; and Big Red Barn newly re-designed and upgraded specifically for infants and toddlers age 3 and under. 

Additional Rotating Seasonal Exhibits change every 3-4 months and may include:

Healthier Ever After (Open through September 6, 2015) is an interactive, immersive fairytale forest where children must maneuver through a make-believe forest overcoming obstacles as they exercise their bodies and learn healthy nutrition facts in a fun, playful manner. In doing so, everyone experiencing this exhibit will learn to live healthier ever after.

Young Architects: Designing the Future (Scheduled to be on display September 12, 2015 through January 3, 2016) highlights famous architects as inspiration and various block building media for a hands-on interactive learning experience, allowing children to become young architects as they design for the future.

The Children’s Museum also offers a variety of activities and workshops year-round for children, birth to age 7. Check out event calendar for more details. Click here.

  • How long does a typical visit take?

The length of time visitors spend at the Museum varies, and is usually dependent on your child’s age and interests. Most family’s visits average approximately 2 to 3 hours, with many families staying all day.

  • May I leave and return in the same day? 

Yes! The admission cost is good for the entire day. Keep your receipt or ask the front desk attendant for a hand stamp to return later that day.

  • May I bring outside food and drinks into the Museum for a snack or lunch?

Absolutely! Families are encouraged to pack a snack or lunch and play all day. We have a small selection of prepackaged snacks and drinks available for purchase, including but not limited to goldfish, pretzels, chips, cookies, granola bars, juice boxes, iced coffee and bottled water.

  • Do you have gift shop?

Yes, located within the Museum is our official gift shop, ELF Corner for Early Learning Fun!  Filled with entertaining and educational toys, books, plush and puzzles, it is the perfect place to find that special gift that will continue the learning long after your visit.         

  • Are strollers allowed inside the Museum?

Yes, strollers are allowed inside the Museum, but please note we do not have an elevator and exhibits are located on three levels. You are invited to park your stroller on the entrance level, or our staff would be happy to assist you in carrying the stroller up and down the stairs.

  • Is there are place for nursing mothers?

Yes. Caregivers are free to feed their infants anywhere throughout the Museum they feel comfortable.  We also provide a semi-private area with a rocking chair located within our Big Red Barn exhibit.

  • Is CMC handicap accessible?

Yes, we do have a handicap lift for anyone unable to use our main staircase. This lift must be operated by a CMC staff member. Please ask for assistance.

  • Can you smoke in the Museum?

CMC is a smoke-free facility. Smoking is allowed outside our building. We prefer you step away from the doors, to protect the health of our young visitors and to adhere to local ordinances.

  • What are your membership options?

Due to our lease not being renewed at our current location, we will be closing our University Circle facility at end of day on Sunday, Jan. 3, 2016 and begin to serve the community through a dynamic series of programs held throughout the community until the time when the renovation of our new home in Cleveland’s Midtown neighborhood is complete and we are ready to open to visitors with new membership options. Current members have several options for maximizing the remainder of their membership. 

  • Do you have a reciprocal relationship with other children’s museums?

At this time we do not offer a reciprocal benefit with any other children’s museums.  

  • How do I book a birthday party?

For information on birthday parties visit our birthday party page by clicking here. Or contact our Birthday Coordinator Ms. Kelley McClelland via email or by phone at (216) 791-7114 ex. 14

  • How can I stay up-to-date on Museum programs once you close on Jan. 3, 2016?
The best way is to connect with us via our email communications (click here to sign up), Facebook page and Twitter account.  Also, please keeping checking our website.